Salesforce Certified Education Cloud Consultant Questions

UPDATED for 2025: Exam-Based Questions to Help You Earn the Certification on Your First Attempt

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Salesforce Certified Education Cloud Consultant Questions

Salesforce Certified Education Cloud Consultant Questions udemy course free download

UPDATED for 2025: Exam-Based Questions to Help You Earn the Certification on Your First Attempt

Salesforce Certified Education Cloud Consultant

A Course by ForceDirect

The Salesforce Certified Education Cloud Consultant credential from ForceDirect is aimed at individuals with experience delivering Salesforce-based solutions within the education sector. This course helps professionals demonstrate their ability to configure and implement Salesforce for Education in ways that meet business needs while supporting sustainability and long-term success.

Audience Overview

The Education Cloud Consultant role focuses on applying Salesforce technology to support the operations of educational institutions. Candidates are expected to work directly with stakeholders to translate institutional goals into technical solutions using Education Cloud tools.

Learners in this course should have:

  • At least 2 years of experience working with the Salesforce Platform

  • A minimum of 1 year supporting Salesforce implementations in education environments

  • Direct involvement in at least one Education Cloud project

  • Background in consulting or technical solution delivery

What You’ll Be Expected to Understand

Participants will be expected to demonstrate skills in the following areas:

  • Configuring Salesforce Education Cloud solutions such as EDA, Admissions Connect, and Student Success Hub

  • Evaluating and recommending Salesforce products like Sales Cloud, Service Cloud, Experience Cloud, Account Engagement, and CRM Analytics in an education context

  • Navigating data migration, integrations, and implementation best practices

  • Managing education-specific lifecycles such as student onboarding, advising, and engagement

Additional Capabilities

You’ll also need familiarity with:

  • Cloud-based architecture, integration patterns, and platform governance

  • Managing and importing large data volumes

  • Salesforce deployment strategies across multiple environments

  • Common education workflows and operations, including academic lifecycle processes

This course assumes you do not need advanced coding skills, curriculum development knowledge, or consultant-level certifications in Marketing Cloud or Einstein products.

Relevant Job Roles

Those preparing for this credential may work as:

  • Business Analysts

  • Consultants

  • Technical or Solution Architects

  • Salesforce Developers

  • Project Managers or Implementation Leads

About the Exam

  • Format: 60 scored questions + up to 5 unscored

  • Time: 105 minutes

  • Passing Score: 67%

  • Release Version: Winter ‘24

  • Cost: $200 (plus local taxes); Retake: $100

  • Delivery: In-person or online proctored exam

  • Prerequisite: Salesforce Administrator Certification

Exam Outline

The Salesforce Certified Education Cloud Consultant Exam measures a candidate’s knowledge and skills related to the following objectives.

Domain Expertise: 18%

  • Determine the solution set that satisfies customer requirements (marketing and engagement, recruitment and admissions, student experience, and advancement and alumni relations).

  • Explain the Education Cloud solution for K-12 customers.

Education Cloud Configuration: 22%

  • Discuss the capabilities and considerations of Education Cloud, including compatibility with other Salesforce products and features.

  • Install and configure Salesforce for Education solutions.

Implementation Strategies and Best Practices: 18%

  • Facilitate a successful implementation (plan, gather requirements, design, build, test, document, deploy, and optimize).

  • Illustrate governance, change management, staffing, implementation strategies, deployment considerations, and adoption best practices including community resources for long-term solution success.

Solution Design: 19%

  • Evaluate the similarities, differences, and relationships between Salesforce for Education solutions account model considerations and standard Salesforce Account-Contact data models.

  • Design an appropriate and scalable solution for education customers.

  • Locate community and open-source solutions and resources.

  • Decide when to use Education Cloud, other Salesforce solutions, community open source solutions, and third-party applications.

Integration and Data Management: 16%

  • Evaluate integration considerations for connecting systems in an Education Cloud implementation.

  • Explain data management considerations (data usage, forecasting, large data volumes, migrations in Education Cloud).

Analytics: 7%

  • Distinguish between reporting solutions in Education Cloud.

  • Demonstrate when a data analytics solution is appropriate.

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