Salesforce Agentforce Specialist - Practice Exam Questions
Real questions for Salesforce Certified Agentforce Specialist exam (Ex IA Specialist)
Salesforce Agentforce Specialist - Practice Exam Questions udemy course free download
Real questions for Salesforce Certified Agentforce Specialist exam (Ex IA Specialist)
The Salesforce Agentforce Specialist credential is designed for professionals looking to effectively utilize generative AI within Salesforce. Agentforce Specialists are key in the deployment and use of Einstein AI solutions. This certification is intended for Salesforce Administrators, Developers, and Architects who implement built-in AI capabilities and enhance them using tools like Copilot Builder, Prompt Builder, and Model Builder.
Audience Description: Salesforce Agentforce Specialist
Candidates for the Salesforce Certified Agentforce Specialist should possess a foundational understanding of Salesforce’s core functionalities and be adept at navigating the Salesforce environment. The Salesforce Certified Agentforce Specialist Exam is tailored for those who want to showcase their expertise in the following areas:
Proficiency in Salesforce Einstein features, including foundational AI concepts, large language models (LLMs), prompts, models, and tools.
Familiarity with Salesforce platform configurations, best practices, and the ability to build, test, troubleshoot, and refine Einstein features like prompts and models.
Competence in utilizing Salesforce Einstein functionalities such as Sales emails, Service replies, Work Summary, Copilot Builder, Prompt Builder, and Model Builder, along with the ability to customize these features to meet specific business needs.
Knowledge of AI basics, including predictive analytics, machine learning, natural language processing (NLP), computer vision, and Salesforce's trusted AI principles within CRM systems.
An understanding of data quality, preparation, cleansing, and governance in AI model training and fine-tuning, along with adherence to ethical and responsible data handling practices, including privacy, bias mitigation, security, and compliance.
The ability to engage stakeholders in discussions about AI applications, identifying opportunities and addressing challenges for AI-driven business enhancements.
This Certification Does Not Require:
Extensive knowledge of configuring or fine-tuning LLMs.
Proficiency in coding languages such as Apex or Python.
Expertise in external AI tools.
An understanding of transformer architecture.
Performing return on investment (ROI) calculations.
Knowledge of white space analysis.
Experience with Marketing Cloud, Heroku, Commerce Cloud, MuleSoft, Tableau, Slack, Quip, or Industry Clouds.
Purpose of This Exam Guide
This guide is designed to help you assess your readiness for the Salesforce Certified Agentforce Specialist Exam. It provides details about the target audience, recommended training and documentation, and a comprehensive list of exam objectives. Salesforce strongly recommends a combination of hands-on experience, formal training, and self-study to maximize your chances of success.
About the Exam
Here are the details for the Salesforce Certified Agentforce Specialist Exam:
Content: 60 multiple-choice questions
Time allotted: 105 minutes
Passing score: TBD%
Registration fee: US$200 plus applicable taxes
Retake fee: US$100
Delivery options: Proctored exam at a testing center or online proctored environment; click here for scheduling information.
References: No hard-copy or online materials are allowed during the exam.
Prerequisite: None
Exam Outline
The Salesforce Certified Agentforce Specialist Exam measures a candidate’s knowledge and skills related to the following objectives:
Prompt Engineering: 30% of the exam
Agentforce Concepts: 30% of the exam
Agentforce and Data Cloud: 20% of the exam
Agentforce and Service Cloud: 10% of the exam
Agentforce and Sales Cloud: 10% of the exam
