Introduction to Design Thinking

Human-Centered Strategies to Solve Complex Problems and Enhance Customer Satisfaction

Introduction to Design Thinking
Introduction to Design Thinking

Introduction to Design Thinking udemy course free download

Human-Centered Strategies to Solve Complex Problems and Enhance Customer Satisfaction

Design Thinking is an iterative process that seeks to understand the user, challenge assumptions, and define problems in a manner that identifies alternative strategies and solutions that may not be readily apparent. Design Thinking is also a mindset--a way of see the world around you--that uses a human-centric approach to solving problems.

In this class Introduction to Design Thinking, you will learn:

  • The 5-step approach to problem solving originally developed at Stanford's Hasso Plattner Institute of Design

  • Strategies for using the five steps (Empathize, Define, Ideate, Prototype, and Test)

  • The three major design constraints--Desirability, Feasibility and Viability--and how they interact

  • Tactics for integrating data visualization into the design thinking process

  • Kano's Model of Customer Satisfaction

  • The pitfalls of unconscious biases

  • How prototyping throughout the design process lowers your costs and risks

BUT WAIT ... THERE's MORE!!

When you purchase this class, you get two additional benefits:

First, you get LIFETIME ACCESS to all course materials. If you want to come back for a refreshers 6 months or 6 years after completing this course, it will be here for you. With no required start or finish times, you get maximum flexibility to take or re-take this class as needed.

And secondly, if you have any questions about the course material, you are welcome to reach out to me, Ray Harkins, through Udemy's messaging service. I try very hard to respond to every question I get within 48 hours.

So in total, you get:

  • High-quality course materials,

  • Lifetime access to all course materials,

  • Access to one-on-one Q&A,

  • All for a very low price!!

What did other students say about "Introduction to Design Thinking"?

"This is one of the finest courses online." - Rishi S.

"I've just started but the introduction video has inspired me to sign up and complete the whole course. 1/2 way through now and this is a great course. It's making me think about my current approach and I'll now be aware of unconscious biases and offering solutions before even detailing the full issue experienced by users." - Allison F.

"Rating: 5.0 out of 5

I've just been introduced to design thinking and this instructor explanation is very clear and succinct. I'm enjoying the course." - Angela L.

"Fantastic course - presenter has real enthusiasm for the topic and his knowledge/wisdom particularly around behavioral biases/active listening really shines through. Thank you, Ray!" - Connor R.

"Introduction to Design Thinking" is your starting point for adding a new dimension to your problem-solving skills. Beyond what's just technologically possible, beyond what's just good for your business, Design Thinking gives you the tools you need to see through your customers eyes and develop solutions that will truly meet their needs.