Cisco Certified Support Technician (CCST) Networking

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Cisco Certified Support Technician (CCST) Networking Course

By CertCraft Institute

The CCST Networking course from CertCraft Institute provides a practical introduction to networking concepts for those starting out in IT. Whether you're preparing for your first networking certification or building foundational knowledge, this course helps you get ready for the Cisco CCST Networking exam and prepares you for future paths like the Cisco CCNA.

What This Course Covers

Networking Concepts and Standards

• Understand how the TCP/IP and OSI models support network communication

• Compare key protocols like TCP and UDP

• Explore different network types: LAN, WAN, WLAN, PAN, CAN, and MAN

• Identify network topologies and how they affect performance

Addressing and Subnetting

• Learn the basics of IPv4 and IPv6 addressing

• Distinguish between public and private IP addresses

• Practice subnetting and use subnet calculators to plan networks

Endpoints and Media Types

• Identify common cables and connectors used in wired and wireless networks

• Compare Wi-Fi, cellular, and wired technologies

• Understand how endpoint devices interact with network infrastructure

Network Hardware and Infrastructure

• Recognize the roles of switches, routers, and firewalls

• Understand device indicators, ports, and functions

• Use diagrams to properly connect and configure network devices

Troubleshooting and Support

• Use basic tools like Wireshark and command-line utilities for diagnostics

• Learn how to document and prioritize support tickets

• Follow structured troubleshooting steps for common network problems

Network Security Basics

• Understand firewall operation and basic wireless security settings

• Learn the CIA triad (confidentiality, integrity, availability)

• Explore AAA principles: authentication, authorization, and accounting

Who This Course Is For

• Individuals preparing for the Cisco CCST Networking certification

• Entry-level IT professionals and help desk staff starting in networking

• Students, career changers, and early-career technicians building foundational knowledge

• Anyone seeking practical skills in networking and support environments

This CertCraft Institute course supports hands-on learning with clear explanations and practical tools. It’s a solid first step for anyone starting a career in IT networking or support.