Operations

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Balanced Scorecard: Master Your Data Driven Performance

Balanced Scorecard: Master Your Data Driven Performance

Simplify Your Business Strategy and Increase Your Performance Using This Data Driven...

Writing Reports and Proposals at Work

Writing Reports and Proposals at Work

Reports are documents written for a specific purpose and audience. Dive deep and...

Operations Management

Operations Management

Gain fundamental insights to world of Operations Management from award winning Professor...

Financial Accounting–Inventory & Merchandising Transactions

Financial Accounting–Inventory & Merchandising Transactions

Merchandising transaction including purchase and sale of inventory, discounts, and...

Introduction to Environment, Health & Safety Management

Introduction to Environment, Health & Safety Management

Environment & Safety Management principles can be applied in office as well as any...

Eliminate waste by implementing 5S

Eliminate waste by implementing 5S

Learn how to remove waste from your processes with real implementers

Customer Success | How to Listen to Today's Customers

Customer Success | How to Listen to Today's Customers

Creating a Winning Social Strategy

Customer Success | Profit from the Power of Your Customers

Customer Success | Profit from the Power of Your Customers

How to Become a Customer CEO Champion

Lean Six Sigma Black Belt Course

Lean Six Sigma Black Belt Course

Sure Shot Way to Become a Master of Six Sigma

Customer Service Expert

Customer Service Expert

An expert level course about further understanding Customer Service in terms of...

IT service operations and Service Desk management

IT service operations and Service Desk management

Improve Service Desk and IT support processes and service functions. Better preparation...

Customer Service - Customer Relationship Management

Customer Service - Customer Relationship Management

An introductory course about understanding the management of customer relationship...

Cost of Quality Analysis and Reporting

Cost of Quality Analysis and Reporting

Expertly collect, analyze and present the data you need to drive continual improvement...

Return on Investment (ROI) Analysis for Manufacturing

Return on Investment (ROI) Analysis for Manufacturing

Revenues, depreciation, cost of capital, inventory ... How to know if a major investment...

Lead Auditor Tools for a Professional Internal Audit

Lead Auditor Tools for a Professional Internal Audit

You'll be able to carry out a pro internal audit, which is a fundamental requirement...

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